How do I log-in to zistemo?
You can access your account with the business link of your company. This will be sent to you in the e-mail, following registration. if you lost the “direct link”, just enter instead of “webinar” your tenant/company name – https://YOURTENANT.zistemo.com/user/login
When you reach the login page, simply insert your username/e-mail address and password, then click ‘Login’.
I logged in to my account, but I can’t access all my features
This may happen if you log in to your account with the credentials of another user role. (Account Owner – Client – Staff Leader – Staff Member – Capture Data – Tax Consultant)
Different roles will have different access levels to your company account and logging in with different role credentials will change the displayed account view.
What do I do if my account is past due or suspended?
Don’t panic. After cancellation, we always save your account data for some period (you will receive a notification). Data will be restored following payment or purchase of a new subscription plan.
To buy a subscription:
Log in to your account ➝ click ‘Upgrade’ on the required plan ➝ enter your credit card details and click ‘Save’.
For more about subscription plans click here