The ability to block clients
If you have clients with overdue invoices and want to make sure your team doesn’t log time for these clients anymore, the ‘Block client’ option is very useful. Any clients who didn’t follow your business rules may be blocked by you. In this way you avoid that team members track time on blocked client projects or deliver goods to them.
To block a client, all you need to do is go to ‘Contacts’ ➝ ‘Clients’, select the client you want to block ➝ ‘Edit Client’ and mark the box ‘Block this Client’. Then press ‘Update’ to finalize.