We may need temporarily access to your account to diagnose and resolve a customer support issue you’ve raised. Our access automatically expires after 3 days.
If you want to grant customer support access to your account we need to activate this function for you, so please contact us via the chat.
As an admin you can grant our customer support team access to your company account. You can find that on your profile/account access
After that, you can revoke access at any time. It automatically revokes the access after 3 days.